FAQ & Site Info
FAQ
Do you have questions on an item or order? Click on any item in the store, look at the right column, and click the small envelope next to Contact Us.
Who can leave feedback? Qualified buyers - ones that paid instantly using only PayPal or google checkout - receive an email from noreply@ecrater.com with a link at the time the payment was made and again about 20 days later. They must have that link to leave feedback. KEEP in mind MANY mail systems put all noreply emails in the trash or spam folder - IF they deliver them at all. AOL is known for not delivering such emails. The subject line reads "Rate your transaction for seller xxxx" and the email is from noreply@ecrater.com Feedback CANNOT be left for a buyer. Buyers do not register on this site, therefore there is no way to leave feedback for them.
NO, you cannot cancel your order after payment, Therefore, please be careful when placing your order. I'm sorry for the inconvenience!!